Support Center

Welcome to the Hiqual UK Support page. We are here to assist you with any questions, concerns, or issues you may have regarding our educational services and website. Below, you will find helpful information and resources to ensure you have a smooth and enjoyable experience using Hiqual.co.uk

Contact Information

Our dedicated support team is ready to assist you. If you need further assistance or have specific questions, you can contact us using one of the following methods:

  • +44 7460 991510

  • Support-service@hiqual.co.uk

Troubleshooting

If you are experiencing technical difficulties or encountering any issues while using our website or services, please refer to the troubleshooting section below:

  • Clear your browser cache and cookies: Sometimes, stored data in your browser can cause issues. Clearing your cache and cookies can often resolve these problems.

  • Update your browser: Ensure that you are using the latest version of your web browser, as older versions may not be fully compatible with our website.

  • Disable browser extensions: Certain browser extensions or plugins may interfere with the functionality of our website. Temporarily disable any extensions and check if the issue persists.

  • Check your internet connection: Ensure that you have a stable internet connection to avoid connectivity issues.

  • Try a different device: If possible, try accessing our website from a different device to determine if the issue is specific to your current device.

If you have followed these troubleshooting steps and are still experiencing difficulties, please contact our support team for further assistance.

Feedback and Suggestions

We value your feedback and suggestions as they help us improve our services. If you have any ideas, feature requests, or feedback regarding our website or educational content, we would love to hear from you. Please send us an email or reach out via live chat to share your thoughts.

Privacy and Data Security

Your privacy and the security of your personal data are of utmost importance to us. To learn more about how we collect, use, and protect your data, please refer to our Privacy Policy.

Hours of Operation

Our support team is available to assist you during the following hours:

  • Monday to Friday: 09:00:00 Hrs to 18:00:00 Hrs.
  • Weekends and Public Holidays: Limited support available

Please note that response times may vary depending on the volume of inquiries we receive, but we strive to provide prompt and efficient assistance to all our users.

Thank you for choosing Hiqual UK for your educational needs. We are committed to ensuring your satisfaction and success. Our support team is dedicated to assisting you and making your experience with us a positive one.