Certified Human Resource Manager

• Introduction to Human Resource Management
  Overview of HR principles, functions, and the evolving role of HR professionals in organizations.

• Recruitment and Selection
  Understanding workforce planning, job analysis, and effective hiring strategies.

• Employee Training and Development
  Identifying training needs and implementing employee development programs.

• Performance Management
  Setting objectives, conducting appraisals, and improving employee performance.

• Compensation and Benefits
  Designing fair, motivating, and compliant compensation systems.

• Employment Law and Compliance
  Understanding labor laws, workplace policies, and employee rights.

• Workplace Health and Safety
  Ensuring employee wellbeing and compliance with occupational safety standards.

• Organizational Behavior and Culture
  Studying workplace dynamics, motivation, and fostering positive organizational culture.

• HR Strategy and Planning
  Aligning HR strategies with business goals for effective talent management.

• Leadership and Ethics in HR
  Promoting ethical practices, integrity, and responsible leadership within HR operations.

• Builds strong foundation in core HR functions and leadership

• Enhances ability to manage recruitment, training, and employee relations

• Strengthens knowledge of labor law and compliance

• Prepares participants for strategic HR decision-making

• Increases career opportunities in HR and management roles

• HR professionals and managers

• Team leaders and supervisors

• Business owners and entrepreneurs

• Individuals seeking career advancement in human resources

• Graduates aspiring to enter HR management

• Type: Multiple Choice Questions (MCQs)

• Total Questions: 50

• Passing Marks: 70%

• Mode: Online or Onsite Assessment

• Duration: 90 Minutes

• Certification: Certified Human Resource Manager (CHRM) awarded upon successful completion

To deliver this Qualification, HiQual UK Approved ATPs must demonstrate the capability to deliver, assess, and internally quality assure qualifications in line with recognised regulatory principles and the expectations of the Regulated Qualifications Framework (RQF).

Approved centres must operate effective systems to ensure the validity, reliability, fairness, consistency, and security of assessment.

1. Centre Recognition and Legal Compliance

Centres must be formally recognised by HiQual UK prior to the delivery or assessment of any qualification. To maintain recognition, centres must: Be a legally constituted organisation operating in compliance with applicable legislation and regulatory requirements. Demonstrate effective governance, management oversight, and clear lines of accountability. Comply with all HiQual UK policies, procedures, and conditions of centre recognition. Notify HiQual UK promptly of any material changes that may affect delivery, assessment, or internal quality assurance arrangements.

2. Resources, Facilities, and Learning Environment

Centres must ensure that sufficient and appropriate resources are in place to support learning and assessment. This includes: Learning environments appropriate to the mode of delivery, including classrooms and, where applicable, specialist or practical facilities. Access to learning and assessment resources that enable learners to meet qualification outcomes. Secure systems for managing learner data, assessment records, and certification claims. Arrangements that support equality of access and reasonable adjustments for learners where required.

3. Staff Competence and Occupational Expertise

Centres must ensure that all staff involved in delivery, assessment, and internal quality assurance are competent and suitably qualified. Centres must: Appoint tutors with appropriate subject knowledge, teaching competence, and relevant occupational or professional experience. Ensure assessors are trained and competent in applying HiQual UK assessment requirements and standards. Appoint a qualified Internal Quality Assurer (IQA) responsible for monitoring assessment practice and decisions. Maintain records of staff qualifications, experience, training, and continuing professional development (CPD).

4. Assessment Practice and Internal Quality Assurance (IQA)

Centres must operate robust internal quality assurance systems to ensure assessment integrity. Centres must: Ensure assessment is valid, fit for purpose, and conducted in line with HiQual UK requirements. Implement effective IQA procedures to monitor assessor performance and confirm the consistency of assessment decisions. Maintain accurate, complete, and auditable records of learner registration, assessment evidence, and outcomes. Carry out regular internal reviews and standardisation activities to support continuous improvement.

5. Integrity, Risk Management, and Malpractice

Centres must take appropriate measures to protect the integrity of assessment. Centres must: Maintain policies and procedures for the prevention, identification, and management of malpractice and maladministration. Ensure secure handling, storage, and retention of assessment materials and learner evidence. Report any suspected or confirmed malpractice to HiQual UK in accordance with published procedures.

6. Health, Safety, Safeguarding, and Learner Protection

Centres must provide a safe, inclusive, and supportive learning environment. Centres must: Comply with applicable health and safety and safeguarding legislation. Conduct risk assessments for learning activities, particularly where practical or technical work is involved. Maintain procedures to safeguard learner welfare and wellbeing.

7. Learner Information, Support, and Fair Treatment

Centres must ensure learners are informed, supported, and treated fairly. Centres must: Provide clear and accurate information on programme requirements, assessment methods, and certification. Ensure learners receive timely and constructive feedback on assessment outcomes. Operate transparent complaints and appeals procedures aligned with HiQual UK requirements. Manage learner information securely in compliance with data protection legislation.

Successful learners who achieve the HiQual UK Level 3 Certified Human Resource Manager may progress to:

• HiQual UK Level 4 or Level 5 qualifications in Human Resource Management, Business Management, Leadership, or related disciplines, subject to the relevant entry requirements.

• Higher education programmes in Human Resource Management, Business Management, Organisational Development, Employment Relations, or Leadership, subject to the admission requirements of the receiving institution.

• Professional qualifications and specialist training in Talent Management, Learning and Development, Employee Relations, Performance Management, Employment Law, HR Analytics, Compensation and Benefits, and Strategic HR Management.

• Employment or career advancement in roles including HR Officer, HR Coordinator, HR Administrator, Recruitment Officer, Learning and Development Coordinator, or People Operations Officer.

• Continuing professional development in HR strategy, workforce planning, employee engagement, organisational culture, leadership, HR analytics, and strategic people management.

HiQual UK's published programme specifically prepares learners for HR management responsibilities through recruitment, employee development, performance management, employment law, organisational culture, HR strategy, and leadership