Level 3 Award in First AID and Work

1. First Aid Principles and Workplace Responsibilities : Introduces first-aid roles, workplace responsibilities, scene safety, casualty assessment, emergency communication, infection prevention and the principles of safe first-aid intervention.

2. CPR and Automated External Defibrillation : Develops practical skills in adult CPR, recognition of cardiac arrest, use of an automated external defibrillator, recovery positioning and continued care until professional assistance arrives.

3. Unconsciousness, Breathing and Shock : Covers the assessment and management of unconscious casualties, abnormal breathing, shock, airway concerns and other immediate life-threatening conditions requiring prompt first-aid action.

4. Wounds, Bleeding and Circulatory Emergencies : Develops knowledge and practical skills for controlling bleeding, managing wounds, recognising serious blood loss and providing appropriate first-aid support while arranging further medical assistance.

5. Fractures, Soft Tissue and Musculoskeletal Injuries : Covers the recognition and initial management of fractures, sprains, strains, dislocations and other workplace musculoskeletal injuries while minimising further harm.

6. Burns, Scalds and Environmental Injuries : Examines first-aid management of burns, scalds, heat-related illness, cold-related conditions and other environmental injuries that may occur in workplace settings.

7. Medical Emergencies and Workplace Illness : Introduces the recognition and initial management of common medical emergencies including seizures, asthma, diabetic emergencies, chest pain, stroke and other sudden illnesses.

8. Practical First Aid Assessment and Incident Reporting : Integrates first-aid knowledge through practical casualty scenarios, emergency decision-making, communication, appropriate escalation, incident documentation and demonstration of workplace first-aid competence.

• Develops practical workplace first-aid knowledge and skills.

• Builds confidence in responding to injuries and sudden illness.

• Develops CPR and AED competencies.

• Covers a broad range of workplace injuries and medical emergencies.

• Strengthens casualty assessment and emergency decision-making.

• Reinforces safe escalation to professional medical assistance.

• Develops practical communication and incident-reporting skills.

• Supports workplace first-aid responsibilities where the qualification is accepted for that purpose.

This qualification is suitable for:

• Employees designated or intending to become workplace first aiders.

• Supervisors and managers responsible for workplace first-aid arrangements.

• Health and safety personnel.

• Security, facilities and site personnel.

• Construction, industrial, office, retail and service-sector employees.

• Personnel working in environments where workplace first-aid provision is required.

• Learners seeking further study in occupational health and safety or emergency care.

Assessment Format: Written knowledge assessment, practical first-aid demonstrations, scenario-based casualty assessment and direct observation of CPR/AED and other practical competencies.

Total Questions: 40 written questions, supplemented by mandatory practical assessment.

Passing Score: 70% in the written assessment, together with satisfactory completion of all mandatory practical competencies.

Duration: 90 minutes for the written assessment, plus scheduled practical assessment time.

Certification: Successful learners may be awarded the HiQual UK Level 3 Award in First Aid at Work, subject to the qualification’s formal approval and applicable certification requirements.

To deliver this Qualification, HiQual UK Approved ATPs must demonstrate the capability to deliver, assess, and internally quality assure qualifications in line with recognised regulatory principles and the expectations of the Regulated Qualifications Framework (RQF).

Approved centres must operate effective systems to ensure the validity, reliability, fairness, consistency, and security of assessment.

1. Centre Recognition and Legal Compliance

Centres must be formally recognised by HiQual UK prior to the delivery or assessment of any qualification. To maintain recognition, centres must: Be a legally constituted organisation operating in compliance with applicable legislation and regulatory requirements. Demonstrate effective governance, management oversight, and clear lines of accountability. Comply with all HiQual UK policies, procedures, and conditions of centre recognition. Notify HiQual UK promptly of any material changes that may affect delivery, assessment, or internal quality assurance arrangements.

2. Resources, Facilities, and Learning Environment

Centres must ensure that sufficient and appropriate resources are in place to support learning and assessment. This includes: Learning environments appropriate to the mode of delivery, including classrooms and, where applicable, specialist or practical facilities. Access to learning and assessment resources that enable learners to meet qualification outcomes. Secure systems for managing learner data, assessment records, and certification claims. Arrangements that support equality of access and reasonable adjustments for learners where required.

3. Staff Competence and Occupational Expertise

Centres must ensure that all staff involved in delivery, assessment, and internal quality assurance are competent and suitably qualified. Centres must: Appoint tutors with appropriate subject knowledge, teaching competence, and relevant occupational or professional experience. Ensure assessors are trained and competent in applying HiQual UK assessment requirements and standards. Appoint a qualified Internal Quality Assurer (IQA) responsible for monitoring assessment practice and decisions. Maintain records of staff qualifications, experience, training, and continuing professional development (CPD).

4. Assessment Practice and Internal Quality Assurance (IQA)

Centres must operate robust internal quality assurance systems to ensure assessment integrity. Centres must: Ensure assessment is valid, fit for purpose, and conducted in line with HiQual UK requirements. Implement effective IQA procedures to monitor assessor performance and confirm the consistency of assessment decisions. Maintain accurate, complete, and auditable records of learner registration, assessment evidence, and outcomes. Carry out regular internal reviews and standardisation activities to support continuous improvement.

5. Integrity, Risk Management, and Malpractice

Centres must take appropriate measures to protect the integrity of assessment. Centres must: Maintain policies and procedures for the prevention, identification, and management of malpractice and maladministration. Ensure secure handling, storage, and retention of assessment materials and learner evidence. Report any suspected or confirmed malpractice to HiQual UK in accordance with published procedures.

6. Health, Safety, Safeguarding, and Learner Protection

Centres must provide a safe, inclusive, and supportive learning environment. Centres must: Comply with applicable health and safety and safeguarding legislation. Conduct risk assessments for learning activities, particularly where practical or technical work is involved. Maintain procedures to safeguard learner welfare and wellbeing.

7. Learner Information, Support, and Fair Treatment

Centres must ensure learners are informed, supported, and treated fairly. Centres must: Provide clear and accurate information on programme requirements, assessment methods, and certification. Ensure learners receive timely and constructive feedback on assessment outcomes. Operate transparent complaints and appeals procedures aligned with HiQual UK requirements. Manage learner information securely in compliance with data protection legislation.

Successful learners may progress to:

• HiQual UK Level 3 or Level 4 qualifications in occupational health and safety, emergency management or related fields.

• Specialist first-aid training such as paediatric, outdoor, sports, occupational or advanced emergency-care programmes.

• Professional development in workplace emergency response, health and safety and incident management.

• Workplace responsibilities involving first-aid provision, emergency response and safety support, subject to employer and jurisdictional requirements.

• Higher-level study in occupational safety, emergency management, healthcare support or related disciplines.a