Certified Construction Quality Manager (CCQM)

1. Construction Quality Management Principles and Systems : Introduces the principles of construction quality management, quality objectives, customer and contractual requirements, process-based working, quality responsibilities, quality culture and the application of quality-management-system principles to construction projects.

2. Construction Quality Planning, Specifications and Quality Plans : Develops the ability to translate contract requirements, drawings, specifications and project objectives into structured quality plans, inspection strategies, responsibilities, acceptance criteria, documentation requirements and project quality controls. ISO 10005:2018 provides guidance for establishing, reviewing, accepting, applying and revising quality plans for products, services, projects and contracts.

3. Inspection and Testing, Materials and Workmanship Control : Covers inspection and testing arrangements, material approvals, laboratory and field testing, workmanship standards, hold and witness points, inspection records, sampling, acceptance criteria and verification of construction activities before work proceeds to subsequent stages.

4. Construction Quality Documentation, Traceability and Records : Develops professional competence in document control, inspection records, test certificates, material approvals, drawings, revisions, nonconformance records, photographic evidence, traceability, quality dossiers and handover documentation.

5. Supplier, Subcontractor and Procurement Quality Management : Examines supplier and subcontractor prequalification, technical submittals, material conformity, procurement quality requirements, factory inspections, supplier performance, subcontractor controls and verification of purchased products and services.

6. Nonconformity, Defect Prevention and Corrective Action : Develops structured approaches to identifying, containing and resolving construction defects and nonconformities, including root-cause analysis, corrective-action planning, verification of effectiveness, lessons learned and prevention of recurrence.

7. Construction Quality Auditing, Assurance and Performance Monitoring : Develops capability in internal and project quality audits, audit planning, objective evidence, findings, quality indicators, trend analysis, management reporting and continual improvement. The current ISO 19011:2026 provides guidance covering audit principles, audit-programme management, audit activities and audit reporting.

8. Construction Quality Management Project and Professional Practice : Integrates quality planning, site inspection, documentation, testing, procurement, nonconformity management, auditing and performance improvement through a construction-quality management project requiring learners to prepare and evaluate a complete project quality framework.

Successful learners can develop:

• Advanced understanding of construction quality-management principles.

• Ability to develop and implement project quality plans.

• Competence in inspection and testing management.

• Understanding of construction material and workmanship controls.

• Ability to manage quality documentation and traceability.

• Skills for controlling supplier and subcontractor quality.

• Structured approaches to defects and nonconformity.

• Corrective-action and root-cause-analysis capability.

• Construction audit and quality-assurance skills.

• Ability to monitor quality performance and support continual improvement.

• A practical framework for managing quality throughout the construction project lifecycle.

ISO 9001:2026 specifically addresses QMS topics including leadership, planning, support, operation, performance evaluation and improvement, providing a strong management-system foundation for the qualification.

The qualification is suitable for:

• Construction Quality Managers.

• QA/QC Managers and Engineers.

• Construction Quality Engineers.

• QA/QC Inspectors progressing into management.

• Site Quality Coordinators.

• Project Quality Engineers.

• Construction project professionals with quality responsibilities.

• Contractor and subcontractor quality personnel.

• Consultants involved in construction quality assurance.

• Professionals managing inspection, testing and quality documentation.

Assessment Format: Written knowledge examination combined with construction-quality case studies, quality-plan assignments, inspection and testing exercises, document-control activities, nonconformity and corrective-action assessments, audit exercises and an integrated construction quality-management project.

Total Questions: 60 Questions, supplemented by practical assignments and project-based assessment.

Passing Score: 70% in the knowledge examination, together with successful completion of the required practical and project assessments.

Duration: 120 Minutes for the written examination.

Certification: Successful learners receive the HiQual UK Certified Construction Quality Manager (CCQM) qualification/certificate, subject to the applicable assessment and quality-assurance requirements.

To deliver this Qualification, HiQual UK Approved ATPs must demonstrate the capability to deliver, assess, and internally quality assure qualifications in line with recognised regulatory principles and the expectations of the Regulated Qualifications Framework (RQF).

Approved centres must operate effective systems to ensure the validity, reliability, fairness, consistency, and security of assessment.

1. Centre Recognition and Legal Compliance

Centres must be formally recognised by HiQual UK prior to the delivery or assessment of any qualification. To maintain recognition, centres must: Be a legally constituted organisation operating in compliance with applicable legislation and regulatory requirements. Demonstrate effective governance, management oversight, and clear lines of accountability. Comply with all HiQual UK policies, procedures, and conditions of centre recognition. Notify HiQual UK promptly of any material changes that may affect delivery, assessment, or internal quality assurance arrangements.

2. Resources, Facilities, and Learning Environment

Centres must ensure that sufficient and appropriate resources are in place to support learning and assessment. This includes: Learning environments appropriate to the mode of delivery, including classrooms and, where applicable, specialist or practical facilities. Access to learning and assessment resources that enable learners to meet qualification outcomes. Secure systems for managing learner data, assessment records, and certification claims. Arrangements that support equality of access and reasonable adjustments for learners where required.

3. Staff Competence and Occupational Expertise

Centres must ensure that all staff involved in delivery, assessment, and internal quality assurance are competent and suitably qualified. Centres must: Appoint tutors with appropriate subject knowledge, teaching competence, and relevant occupational or professional experience. Ensure assessors are trained and competent in applying HiQual UK assessment requirements and standards. Appoint a qualified Internal Quality Assurer (IQA) responsible for monitoring assessment practice and decisions. Maintain records of staff qualifications, experience, training, and continuing professional development (CPD).

4. Assessment Practice and Internal Quality Assurance (IQA)

Centres must operate robust internal quality assurance systems to ensure assessment integrity. Centres must: Ensure assessment is valid, fit for purpose, and conducted in line with HiQual UK requirements. Implement effective IQA procedures to monitor assessor performance and confirm the consistency of assessment decisions. Maintain accurate, complete, and auditable records of learner registration, assessment evidence, and outcomes. Carry out regular internal reviews and standardisation activities to support continuous improvement.

5. Integrity, Risk Management, and Malpractice

Centres must take appropriate measures to protect the integrity of assessment. Centres must: Maintain policies and procedures for the prevention, identification, and management of malpractice and maladministration. Ensure secure handling, storage, and retention of assessment materials and learner evidence. Report any suspected or confirmed malpractice to HiQual UK in accordance with published procedures.

6. Health, Safety, Safeguarding, and Learner Protection

Centres must provide a safe, inclusive, and supportive learning environment. Centres must: Comply with applicable health and safety and safeguarding legislation. Conduct risk assessments for learning activities, particularly where practical or technical work is involved. Maintain procedures to safeguard learner welfare and wellbeing.

7. Learner Information, Support, and Fair Treatment

Centres must ensure learners are informed, supported, and treated fairly. Centres must: Provide clear and accurate information on programme requirements, assessment methods, and certification. Ensure learners receive timely and constructive feedback on assessment outcomes. Operate transparent complaints and appeals procedures aligned with HiQual UK requirements. Manage learner information securely in compliance with data protection legislation.

Successful learners who achieve the HiQual UK Certified Construction Quality Manager (CCQM) may progress to:

• HiQual UK Level 6 qualifications in Construction Management, Quality Management, QA/QC, Civil Engineering or QHSE.

• Advanced specialist training in ISO 9001 Lead Auditing, construction inspection, welding quality, materials testing, concrete quality, supplier quality and integrated management systems.

• Senior roles such as Senior Quality Manager, Construction QA/QC Manager, Project Quality Manager, Quality Assurance Lead and Construction Quality Consultant.

• Management positions combining quality, compliance, project controls and construction operations.

• Continuing professional development toward senior construction-quality, project-management and corporate quality leadership pathways.