Course Overview
This program provides learners with advanced IT user skills for professional and business environments. It emphasizes productivity, collaboration, data management, and digital security. Participants will gain the ability to use advanced features of common applications, manage digital projects, and apply IT solutions to real‑world business challenges.
Qualification Details
| Qualification Title | Level 3 Certificate in IT User Skills |
|---|---|
| Total Credits | 30 |
| Guided Learning Hours | 300 |
| Qualification Time | 300 |
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Advanced Word Processing Covers templates, mail merge, document collaboration, and professional formatting.
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Advanced Spreadsheets and Data Analysis Introduces complex formulas, pivot tables, charts, and data visualization.
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Database Management Explains relational databases, queries, forms, and reporting.
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Presentation Design and Delivery Focuses on advanced slide design, multimedia integration, and professional delivery.
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Collaborative Tools and Cloud Applications Reviews shared documents, project management tools, and cloud storage solutions.
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Digital Communication and Online Collaboration Covers video conferencing, team platforms, and effective digital communication.
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Cybersecurity and Data Protection Introduces advanced security practices, encryption basics, and GDPR‑style compliance.
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Project and Task Management with IT Tools Explains digital project planning, scheduling, and productivity applications.
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Problem‑Solving with IT Applications Applies IT tools to solve workplace challenges and streamline workflows.
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Capstone Project in IT User Skills A practical project requiring learners to integrate multiple IT tools to complete a business task.
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Builds advanced IT competence for professional environments
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Enhances productivity with spreadsheets, databases, and collaborative tools
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Strengthens digital communication and project management skills
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Provides practical knowledge of cybersecurity and compliance
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Offers recognized certification to support career progression in IT and business
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Office professionals seeking advanced IT competence
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Supervisors and coordinators managing digital workflows
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Business students progressing from Level 2 IT User Skills
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Entrepreneurs and small business owners using IT for operations
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Individuals preparing for higher‑level IT or business qualifications
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Assessment Type: Written exam + project submission + practical evaluation
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Format: MCQs, short answers, applied case study, and capstone project
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Total Questions: 60 theory + 1 case study + 1 project
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Passing Score: 70%
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Duration: 2 hours (written) + 3 weeks (project submission)
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Certification: Level 3 Certificate in IT User Skills
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