ISO 20121:2012 (EvMS) Lead Auditor Course

Introduction to ISO 20121:2012 and Event Management Systems Overview of EvMS principles, sustainability goals, and organizational benefits.

Event Sustainability Management Requirements ISO 20121 clauses, mandatory documentation, and integration with business processes.

Stakeholder Engagement in Sustainable Events Identifying stakeholders, communication strategies, and inclusivity practices.

Audit Principles and ISO 19011 Guidelines Audit types, principles, and auditor responsibilities.

Audit Planning and Preparation Developing audit programs, checklists, and resource allocation.

Conducting On‑Site Event Audits Opening meetings, evidence collection, interviews, and observations.

Risk Assessment in Event Management Auditing Identifying risks, evaluating controls, and applying risk‑based auditing.

Audit Reporting and Documentation Writing audit reports, recording non‑conformities, and corrective actions.

Continual Improvement in Event Management Systems Corrective/preventive actions, monitoring, and embedding improvement culture.

Certification Process and Lead Auditor Role Preparing organizations for ISO 20121 certification, managing audit teams, and leadership responsibilities.