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Level 3 Award in Mobile Phone Repairing Technician

Level 3 Award in Mobile Phone Repairing Technician

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Course Overview

HiQual UK delivers the Level 3 Award in Mobile Phone Repairing Technician program, designed for learners seeking to build advanced skills in diagnosing, repairing, and maintaining mobile phones. It emphasizes both hardware and software troubleshooting, component replacement, and customer service. Participants will gain the competence to work as professional mobile phone repair technicians or establish their own repair businesses.

Qualification Details

Qualification Title Level 3 Award in Mobile Phone Repairing Technician
Total Credits 60
Guided Learning Hours 180
Qualification Time 600
  1. Mobile Phone Technology Fundamentals Overview of mobile phone generations, architecture, and operating systems.

  2. Mobile Phone Hardware Repair Techniques Disassembly, soldering, screen replacement, and hardware troubleshooting.

  3. Mobile Phone Software Troubleshooting OS reinstallation, firmware updates, and resolving software conflicts.

  4. Diagnostic Tools and Equipment Use of multimeters, oscilloscopes, software diagnostic tools, and repair kits.

  5. Advanced Component Replacement Micro‑soldering, IC replacement, and handling advanced circuit repairs.

  6. Water Damage Restoration Cleaning, drying, and restoring devices affected by liquid exposure.

  7. Mobile Data Recovery Methods Techniques for recovering lost or corrupted data from mobile devices.

  8. Mobile Phone Security Measures Password recovery, encryption basics, and securing user data.

  9. Customer Service Skills Communication, professionalism, and handling customer expectations.

  10. Business Management Essentials Setting up a repair business, inventory management, and marketing strategies.

  • Builds competence in advanced mobile phone repair and troubleshooting

  • Enhances knowledge of hardware, software, and diagnostic tools

  • Strengthens skills in data recovery, security, and customer service

  • Provides tools for entrepreneurship and business management

  • Offers recognized certification to support careers in mobile repair, IT support, and small business ownership

  • Aspiring mobile phone repair technicians

  • IT and electronics trainees

  • Entrepreneurs planning to start a mobile repair business

  • Learners progressing from Level 2 technical or vocational qualifications

  • Assessment Type: Written exam + practical repair assessment + project

  • Format: MCQs, short answers, hardware/software repair tasks, and applied project work

  • Total Questions: 60 theory + 1 practical assessment + 1 project submission

  • Passing Score: 70%

  • Duration: 4–5 days (28–32 hours total)

  • Certification: Level 3 Award in Mobile Phone Repairing Technician (MPRT)

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