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Level 3 Diploma in Health Care and Social Care Support Skills

Level 3 Diploma in Health Care and Social Care Support Skills

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Course Overview

HiQual UK delivers the Level 3 Diploma in Health Care and Social Care Support Skills, designed for professionals working in hospitals, clinics, care homes, and community health settings. The program emphasizes patient care, communication, safeguarding, and compliance with international standards. Participants will gain the competence to provide effective support in health and social care environments, ensuring safety, dignity, and audit‑ready documentation.

Qualification Details

Qualification Title Level 3 Diploma in Health Care and Social Care Support Skills
Total Credits 60
Guided Learning Hours 180
Qualification Time 600
  1. Introduction to Health Care and Social Care Support Scope, importance, and role of support workers in care delivery.

  2. Health Care Standards and Regulations WHO, NHS, OSHA, ISO 9001, and Care Quality Commission compliance requirements.

  3. Patient Care and Communication Skills Effective communication, empathy, confidentiality, and cultural sensitivity.

  4. Safeguarding and Protection of Vulnerable Individuals Child protection, elder care, safeguarding policies, and ethical responsibilities.

  5. Basic Clinical Support Skills Vital signs monitoring, infection control, and assisting with daily living activities.

  6. Social Care Practices and Community Support Supporting independence, rehabilitation, and community integration.

  7. Risk Assessment and Health & Safety in Care Settings Identifying hazards, risk mitigation, and safe working practices.

  8. Documentation and Record Keeping in Care Patient records, confidentiality, compliance verification, and audit readiness.

  9. Teamwork and Professional Collaboration Working with nurses, doctors, social workers, and multidisciplinary teams.

  10. Emergency Response and Crisis Management First aid, incident reporting, and emergency protocols in health care and social care.

  • Builds competence in health care and social care support practices

  • Enhances compliance with WHO, NHS, OSHA, ISO, and Care Quality Commission standards

  • Strengthens skills in patient care, safeguarding, and communication

  • Provides tools for audit‑ready documentation and continual improvement

  • Offers recognized certification to support careers in health care assistance, social care support, and compliance consultancy

  • Health care assistants and support workers

  • Social care practitioners in community and residential settings

  • QA/QC professionals in health and social care projects

  • Individuals progressing from Level 2 Award in Health Care Support (HCAS‑212) or equivalent qualifications

  • Assessment Type: Written exam + practical care project + viva

  • Format: MCQs, applied case studies, hands‑on care project, and oral defense

  • Total Questions: 80 theory + 1 practical project + 1 viva

  • Passing Score: 70%

  • Duration: 6–8 weeks (120–150 hours total)

  • Certification: Level 3 Diploma in Health Care and Social Care Support Skills (HCSS)

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