Welfare Officer
Empowering professionals through accredited international qualifications.
Explore Other CoursesCourse Overview
The Welfare Officer program equips learners with the knowledge and skills to support employee wellbeing, workplace harmony, and compliance with labor welfare regulations. It emphasizes social responsibility, grievance handling, and employee engagement. Participants will gain the competence to act as a bridge between management and staff, ensuring fair treatment, safe working conditions, and a positive organizational culture.
Qualification Details
| Qualification Title | Welfare Officer |
|---|---|
| Total Credits | 10 |
| Guided Learning Hours | 100 |
| Qualification Time | 100 |
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Introduction to Welfare Services Reviews the role and responsibilities of a Welfare Officer in organizations.
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Labor Laws and Regulatory Compliance Explains labor welfare legislation, employee rights, and statutory obligations.
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Employee Health, Safety, and Wellbeing Covers occupational health, workplace safety, and wellness initiatives.
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Grievance Handling and Conflict Resolution Focuses on grievance redressal mechanisms, mediation, and dispute resolution.
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Counseling and Employee Support Services Introduces counseling techniques, employee assistance programs, and support systems.
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Workplace Diversity and Inclusion Reviews equality, diversity, and inclusion practices in employee welfare.
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Community and Social Responsibility Explains CSR initiatives, community engagement, and social development programs.
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Communication and Interpersonal Skills Covers effective communication, empathy, and relationship‑building with staff.
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Recordkeeping and Reporting in Welfare Services Reviews documentation, compliance reporting, and maintaining welfare records.
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Strategic Role of Welfare Officers in Organizations Explains how welfare officers contribute to productivity, morale, and organizational success.
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Builds competence in employee welfare and labor law compliance
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Enhances skills in grievance handling, counseling, and conflict resolution
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Strengthens organizational culture through wellbeing and inclusion initiatives
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Provides tools for CSR, community engagement, and social responsibility
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Offers recognized certification to support career progression in HR and welfare services
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HR professionals and welfare officers
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Supervisors and managers responsible for employee wellbeing
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Social workers entering industrial or corporate welfare roles
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Graduates seeking careers in labor welfare and employee relations
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Individuals preparing for advanced qualifications in HR and social welfare
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Assessment Type: Written exam + case study + project
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Format: MCQs, short answers, applied case study, and welfare program project
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Total Questions: 60 theory + 1 case study + 1 project
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Passing Score: 70%
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Duration: 2 hours (written) + 3 weeks (project submission)
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Certification: Welfare Officer
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