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Level 3 Certificate in Hospitality Management & Food Catering

Level 3 Certificate in Hospitality Management & Food Catering

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Course Overview

HiQual UK delivers the Level 3 Certificate in Hospitality Management & Food Catering program, designed to provide supervisors and aspiring managers with the knowledge and skills to oversee hospitality and catering operations effectively. It emphasizes customer service excellence, food safety, culinary planning, and compliance with legal and ethical standards. Participants will gain the competence to manage catering services, supervise hospitality teams, and ensure high standards of service and profitability in line with global hospitality benchmarks.

Qualification Details

Qualification Title Level 3 Certificate in Hospitality Management & Food Catering
Total Credits 120
Guided Learning Hours 480
Qualification Time 1200
  1. Introduction to Hospitality Management Overview of the hospitality industry, organizational structures, and management roles.

  2. Customer Service Excellence Delivering superior guest experiences, complaint handling, and service quality standards.

  3. Food Safety and Hygiene Supervising hygiene practices, HACCP principles, and compliance with food safety legislation.

  4. Culinary Techniques and Menu Planning Basics of culinary operations, menu design, and catering service planning.

  5. Hospitality Marketing and Sales Branding, promotions, digital marketing, and customer loyalty strategies.

  6. Event Management and Planning Organizing catering events, banquets, and hospitality functions.

  7. Accommodation Management Supervising housekeeping, front office, and guest accommodation services.

  8. Financial Management for Hospitality Budgeting, cost control, revenue management, and financial reporting.

  9. Ethics and Sustainability in Hospitality Corporate social responsibility, sustainable sourcing, and eco‑friendly practices.

  10. Legal and Regulatory Compliance Employment law, food safety regulations, and hospitality industry standards.

  • Builds competence in supervising hospitality and catering operations

  • Enhances compliance with food safety, legal, and ethical standards

  • Strengthens skills in customer service, culinary planning, and event management

  • Provides tools for financial control, sustainability, and quality assurance

  • Offers recognized certification to support supervisory and management careers in hospitality and catering

  • Supervisors and team leaders in hospitality and catering

  • Aspiring managers in hotels, restaurants, and catering services

  • Individuals progressing from Level 2 hospitality or catering qualifications

  • Entrepreneurs aiming to establish or manage catering and hospitality businesses

  • Assessment Type: Written exam + case study + project

  • Format: MCQs, short answers, and applied hospitality/catering scenarios

  • Total Questions: 60 theory + 1 case study + 1 project submission

  • Passing Score: 70%

  • Duration: 3 days (20–24 hours total)

  • Certification: Level 3 Certificate in Hospitality Management & Food Catering (HMFC)

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