Level 2 Award in Leadership & Team Skills

1. Introduction to Leadership and Team Skills Reviews the role of leaders and team members, leadership styles, and the importance of teamwork.

2. Effective Communication in Teams Covers verbal, non‑verbal, and digital communication methods for clear collaboration.

3. Building Trust and Positive Relationships Explains strategies for fostering trust, respect, and cooperation within teams.

4. Motivation and Team Engagement Introduces motivational techniques and ways to encourage active participation.

5. Problem‑Solving and Decision‑Making in Teams Reviews structured approaches to solving problems and making group decisions.

6. Time Management and Task Prioritization Focuses on organizing tasks, meeting deadlines, and supporting team productivity.

7. Conflict Resolution in Teams Explains methods for identifying, addressing, and resolving conflicts constructively.

8. Roles and Responsibilities in Team Settings Reviews how to define, delegate, and balance responsibilities within a group.

9. Health, Safety, and Wellbeing in Teams Covers workplace safety awareness, stress management, and promoting wellbeing.

10. Practical Team Project Learners apply leadership and teamwork skills in a simulated or real group project.

• Builds foundational leadership and teamwork skills

• Enhances communication, motivation, and conflict resolution abilities

• Strengthens ability to contribute effectively in group settings

• Provides tools for time management and decision‑making

• Offers recognized certification to support career progression into supervisory roles

• Entry‑level employees and apprentices

• Students progressing from Level 1 qualifications

• Volunteers and community group members

• Individuals preparing for supervisory or leadership roles

• Those seeking to strengthen teamwork and communication skills

• Assessment Type: Written exam + practical project

• Format: MCQs, short answers, and team project evaluation

• Total Questions: 40 theory + 1 project

• Passing Score: 70%

• Duration: 60 minutes (written) + 2 weeks (project submission)

• Certification: Level 2 Award in Leadership & Team Skills

To deliver this Qualification, HiQual UK Approved ATPs must demonstrate the capability to deliver, assess, and internally quality assure qualifications in line with recognised regulatory principles and the expectations of the Regulated Qualifications Framework (RQF).

Approved centres must operate effective systems to ensure the validity, reliability, fairness, consistency, and security of assessment.

1. Centre Recognition and Legal Compliance

Centres must be formally recognised by HiQual UK prior to the delivery or assessment of any qualification. To maintain recognition, centres must: Be a legally constituted organisation operating in compliance with applicable legislation and regulatory requirements. Demonstrate effective governance, management oversight, and clear lines of accountability. Comply with all HiQual UK policies, procedures, and conditions of centre recognition. Notify HiQual UK promptly of any material changes that may affect delivery, assessment, or internal quality assurance arrangements.

2. Resources, Facilities, and Learning Environment

Centres must ensure that sufficient and appropriate resources are in place to support learning and assessment. This includes: Learning environments appropriate to the mode of delivery, including classrooms and, where applicable, specialist or practical facilities. Access to learning and assessment resources that enable learners to meet qualification outcomes. Secure systems for managing learner data, assessment records, and certification claims. Arrangements that support equality of access and reasonable adjustments for learners where required.

3. Staff Competence and Occupational Expertise

Centres must ensure that all staff involved in delivery, assessment, and internal quality assurance are competent and suitably qualified. Centres must: Appoint tutors with appropriate subject knowledge, teaching competence, and relevant occupational or professional experience. Ensure assessors are trained and competent in applying HiQual UK assessment requirements and standards. Appoint a qualified Internal Quality Assurer (IQA) responsible for monitoring assessment practice and decisions. Maintain records of staff qualifications, experience, training, and continuing professional development (CPD).

4. Assessment Practice and Internal Quality Assurance (IQA)

Centres must operate robust internal quality assurance systems to ensure assessment integrity. Centres must: Ensure assessment is valid, fit for purpose, and conducted in line with HiQual UK requirements. Implement effective IQA procedures to monitor assessor performance and confirm the consistency of assessment decisions. Maintain accurate, complete, and auditable records of learner registration, assessment evidence, and outcomes. Carry out regular internal reviews and standardisation activities to support continuous improvement.

5. Integrity, Risk Management, and Malpractice

Centres must take appropriate measures to protect the integrity of assessment. Centres must: Maintain policies and procedures for the prevention, identification, and management of malpractice and maladministration. Ensure secure handling, storage, and retention of assessment materials and learner evidence. Report any suspected or confirmed malpractice to HiQual UK in accordance with published procedures.

6. Health, Safety, Safeguarding, and Learner Protection

Centres must provide a safe, inclusive, and supportive learning environment. Centres must: Comply with applicable health and safety and safeguarding legislation. Conduct risk assessments for learning activities, particularly where practical or technical work is involved. Maintain procedures to safeguard learner welfare and wellbeing.

7. Learner Information, Support, and Fair Treatment

Centres must ensure learners are informed, supported, and treated fairly. Centres must: Provide clear and accurate information on programme requirements, assessment methods, and certification. Ensure learners receive timely and constructive feedback on assessment outcomes. Operate transparent complaints and appeals procedures aligned with HiQual UK requirements. Manage learner information securely in compliance with data protection legislation.