Level 3 Certificate in Business Administration
Empowering professionals through accredited international qualifications.
Explore Other CoursesCourse Overview
This certificate program provides learners with intermediate knowledge and practical skills in business administration. It emphasizes office management, communication, customer service, and financial record‑keeping. Participants will gain the competence to manage administrative functions, support organizational efficiency, and ensure compliance with professional standards. The program is designed for individuals progressing from entry‑level roles or those seeking to formalize their administrative expertise with a recognized qualification.
Qualification Details
| Qualification Title | Level 3 Certificate in Business Administration |
|---|---|
| Total Credits | 180 |
| Guided Learning Hours | 360 |
| Qualification Time | 1800 |
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Principles of Business Administration Reviews the scope, functions, and importance of administration in modern organizations.
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Managing Office Procedures and Systems Covers workflow management, office technology, and maintaining efficient systems.
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Business Communication and Correspondence Explains professional writing, digital communication, and effective correspondence.
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Customer Relationship Management Focuses on client service, handling complaints, and building long‑term relationships.
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Information Management and Data Protection Reviews data handling, confidentiality, and compliance with data protection regulations.
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Financial Administration and Record‑Keeping Introduces bookkeeping, expense tracking, and maintaining accurate financial records.
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Administrative Support for Meetings and Events Covers scheduling, minute‑taking, event coordination, and logistical support.
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Project and Time Management Skills Explains planning, prioritization, and tools for managing tasks and deadlines.
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Human Resource Support Functions Reviews recruitment support, staff records, and assisting with HR processes.
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Professional Development and Workplace Ethic Focuses on personal growth, workplace behavior, and professional standards.
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Builds intermediate knowledge of business administration principles
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Enhances communication, customer service, and organizational skills
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Strengthens compliance with data protection and financial record‑keeping standards
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Provides tools for project management, HR support, and event coordination
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Offers recognized certification to support career progression in administration and management
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Administrative assistants and office coordinators
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Business support staff seeking career advancement
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Learners progressing from Level 2 business or administration programs
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Entrepreneurs and small business owners managing office operations
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Individuals preparing for higher‑level business and management qualifications
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Assessment Type: Written exam + case study + project
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Format: MCQs, short answers, applied case study, and administrative project
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Total Questions: 60 theory + 1 case study + 1 project
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Passing Score: 70%
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Duration: 2 hours (written) + 3 weeks (project submission)
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Certification: Level 3 Certificate in Business Administration
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